Support
At Allegheny Educational Systems, we don’t just deliver technology — we partner with you to ensure long-term success. From professional installation and hands-on training to expert local support, we’re with you every step of the way. That’s the Allegheny difference.
KNOWLEDGE
BASE
Want to find answers on your own? Check out our Knowledge Base, giving you self-service access to guides, manuals, and tutorials for the technology solutions you’ve purchased.
PRODUCT SUPPORT
REQUEST
Need more help? Open a Product Support Request and get direct access to our expert Support Team to receive the personalized attention you need.
CONSUMABLE MATERIALS REQUEST
Ready to order more consumable materials for your equipment? Get a quote for the specific materials you need with our Consumable Materials Request form.
The Allegheny Advantage
Certified Local Technicians
Our team of factory-trained service technicians is based throughout NY, NJ, and PA, ensuring fast, knowledgeable, and reliable on-site support when you need it.
Responsive, Human-Centered Support
Get help fast. Our technical support staff is available Monday through Friday, 8:30 AM – 5:00 PM EST. Submit a ticket online, call, or chat live with a real person — no call centers, no runaround.
Everything You Need, All in One Place
Our searchable Knowledge Base offers step-by-step guides, manuals, how-to videos, and troubleshooting resources for all the equipment we support.
Built for Education
We specialize in supporting K–12 and higher education institutions with solutions designed specifically for the classroom. Our team understands your environment and the challenges you face.
Your Success is Our Priority
At Allegheny, support isn't an afterthought; it's a core part of what we do. Whether you're facing an urgent issue or need quick advice, we're here to help you get the most out of your technology investment.
Get in Touch
Can’t find what you’re looking for? We’re just a message or call away.
We’re here from 8:00am to 5:00pm Eastern Time to answer your call.
